How to activate and deactivate a campaign

How to activate and deactivate a campaign?

You can activate or deactivate campaigns directly from the Dashboard.
This helps teams manage which campaigns are running or paused—without deleting data or losing progress.

Step 1: Open the Dashboard.

Step 2: Go to the Campaigns tab.
You’ll see a toggle next to each campaign that lets you activate or deactivate it.

Step 3: Switch the toggle ON or OFF

Turn the toggle on to activate the campaign, or off to deactivate it.

What happens when you deactivate a campaign?

If the campaign still has prospects in the queue, a confirmation message appears:

Move "In queue" prospects?
Would you like to move "In queue" prospects to another campaign? Connection requests will follow the sequence of the selected campaign.

This means:

• If you move them, those prospects will continue in a different campaign with that campaign’s steps.
• If you keep them, they will remain in the current (paused) campaign until you reactivate it.

If you want to move them: Select the destination campaign and click Move prospects.

If you want to keep them: Click Keep in this campaign.

Final Note

Deactivating a campaign doesn’t delete any data, but it may affect how prospects progress through your workflows. Always review queued prospects before making changes to ensure they continue in the campaign that best fits your outreach strategy.

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